1. Information We Collect
When you visit the Store, we collect certain information about your device and your interaction with the Store. We also collect information necessary to process your purchases.
A. Information You Provide to Us:
•Personal Identification Information: Name, billing address, shipping address, email address, and phone number.
•Order Information: Details of products you purchase.
B. Information We Collect Automatically:
•Device Information: Your IP address, browser type, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Store.
2. How We Use Your Personal Information
We use the personal information we collect to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
•To Fulfill Your Orders: We use your personal information to process your payment, arrange for shipping, and provide you with invoices and/or order confirmations.
•To Communicate With You: We use your contact information to send you updates about your order and to respond to your inquiries.
•For Marketing Purposes: With your consent, we may use your email address to send you newsletters and marketing materials. You can opt-out at any time.
•To Screen for Risk and Fraud: We use device information (in particular, your IP address) to help us screen for potential risk and fraud.
•To Improve Our Store: We use information about your interaction with our Store to optimize our website and improve your shopping experience.
3. Sharing Your Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
•E-commerce Platform: Our store is powered by FatherShops. We share your information with FatherShops to allow them to provide the e-commerce platform services.
•Payment Gateway: We use FatherPay to process payments. Your payment information is provided directly to FatherPay, and its use is governed by their privacy policy.
•Shipping and Logistics Partners: We share your name and shipping address with our dropshipping suppliers and logistics partners to facilitate the delivery of your order.
•Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, such as the Personal Data Protection Law (PDPL) of Saudi Arabia, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through the Store, we will retain your Personal Information for our records unless and until you ask us to erase this information.
5. Your Rights
If you are a resident of Saudi Arabia or the GCC, you have certain rights regarding your personal data under applicable laws, including the PDPL.
•Right to Access: You have the right to access the Personal Information we hold about you.
•Right to Correction: You have the right to request that we correct any inaccurate or incomplete information.
•Right to Erasure: You have the right to request that we delete your Personal Information.
•Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at support@lupintrends.com.
6. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Store. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.
7. Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a "Last Updated" date.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@lupintrends.com.